news reader cannot see articles

Howard Yuen howard.yuen at tumbleweed.com
Mon Jan 22 02:01:51 EST 2007


Thanks Jeff,

But I double check the owner of the overview subdirectories and they are
own by "news".  Yes, we are using tradindexed.  Anything else I should
check?  Can the overview DB be rebuilt?

Thx,
Howard

# pwd
/News/overview
# find ./ -type d | xargs ls -ld
drwxr-xr-x   7 news     news         512 Nov  8  2005 ./
drwxr-xr-x   6 news     news         512 Jan 21 03:04 ./c
drwxr-xr-x   2 news     news         512 Jan 21 03:00 ./c/c
drwxr-xr-x   2 news     news         512 Jan 21 03:00 ./c/n
drwxr-xr-x   2 news     news         512 Jan 21 03:00 ./c/r
drwxr-xr-x   2 news     news         512 Jan 21 03:00 ./c/s
drwxr-xr-x   2 news     news         512 Jan 21 03:00 ./j
drwxr-xr-x   3 news     news         512 Nov  7  2005 ./s
drwxr-xr-x   2 news     news         512 Jan 21 03:05 ./s/i
drwxr-xr-x   3 news     news         512 Nov  7  2005 ./t
drwxr-xr-x   2 news     news         512 Jan 21 03:03 ./t/p
drwxr-xr-x  15 news     news         512 Jan 17 07:31 ./w
drwxrwxr-x   3 news     news         512 Jan 17 07:31 ./w/D
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/D/S
drwxrwxr-x  18 news     news         512 Aug 17  2005 ./w/a
drwxrwxr-x   2 news     news        1024 Jan 21 03:08 ./w/a/a
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/a/c
drwxrwxr-x   2 news     news         512 Jan 21 03:05 ./w/a/d
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/a/e
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/a/f
drwxrwxr-x   2 news     news        1024 Jan 21 03:07 ./w/a/i
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/a/j
drwxrwxr-x   3 news     news        1024 Jan 21 03:07 ./w/a/m
drwxrwxr-x   2 news     news         512 Jan 21 03:08 ./w/a/m/c
drwxrwxr-x   2 news     news         512 Jan 21 03:05 ./w/a/n
drwxrwxr-x   2 news     news         512 Jan 21 03:05 ./w/a/o
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/a/p
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/a/q
drwxrwxr-x   3 news     news         512 Jan 21 03:07 ./w/a/r
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/a/r/c
drwxrwxr-x   2 news     news        1024 Jan 21 03:08 ./w/a/s
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/a/t
drwxrwxr-x   2 news     news         512 Jan 21 03:05 ./w/a/v
drwxrwxr-x  18 news     news         512 Jan 21 03:03 ./w/d
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/d/5
drwxrwxr-x   2 news     news         512 Jan 21 03:08 ./w/d/a
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/d/b
drwxrwxr-x   3 news     news         512 Jan 21 03:03 ./w/d/c
drwxrwxr-x   2 news     news         512 Aug 30  2004 ./w/d/c/e
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/d/d
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/d/e
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/d/g
drwxrwxr-x   3 news     news        1024 Jan 21 03:03 ./w/d/i
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/d/i/f
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/d/l
drwxrwxr-x   2 news     news        1536 Jan 21 03:09 ./w/d/m
drwxrwxr-x   5 news     news         512 Jan 21 03:04 ./w/d/p
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/d/p/a
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/d/p/k
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/d/p/r
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/d/r
drwxrwxr-x   2 news     news        1024 Jan 21 03:07 ./w/d/s
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/d/t
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/d/v
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/d/w
drwxrwxr-x   3 news     news         512 Jan 23  2006 ./w/e
drwxrwxr-x   3 news     news         512 Jan 23  2006 ./w/e/q
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/e/q/t
drwxrwxr-x   4 news     news         512 Nov  7 13:29 ./w/g
drwxrwxr-x   3 news     news         512 Nov  7 13:29 ./w/g/e
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/g/e/t
drwxrwxr-x   3 news     news         512 Nov  7 13:29 ./w/g/s
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/g/s/t
drwxrwxr-x   3 news     news         512 Mar 19  2004 ./w/i
drwxrwxr-x   2 news     news         512 Jan 21 03:01 ./w/i/i
drwxrwxr-x   2 news     news         512 Jan 21 03:00 ./w/j
drwxrwxr-x   4 news     news         512 May  3  2005 ./w/m
drwxrwxr-x   2 news     news         512 Jan 21 03:08 ./w/m/a
drwxrwxr-x   2 news     news         512 Jan 21 03:08 ./w/m/c
drwxrwxr-x  25 news     news         512 Oct  4  2005 ./w/p
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/3
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/p/I
drwxrwxr-x   3 news     news         512 Jan 21 03:08 ./w/p/a
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/p/a/f
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/p/b
drwxrwxr-x   2 news     news        1024 Jan 21 03:09 ./w/p/c
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/d
drwxrwxr-x   3 news     news         512 Mar 19  2004 ./w/p/e
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/p/e/1
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/p/f
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/p/g
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/h
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/i
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/p/j
drwxrwxr-x   2 news     news         512 Jan 21 03:05 ./w/p/k
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/p/l
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/p/m
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/p/n
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/o
drwxrwxr-x   6 news     news        1024 Jan 21 03:09 ./w/p/p
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/p/f
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/p/i
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/p/p
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/p/p/r
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/p/r
drwxrwxr-x   7 news     news        1536 Jan 21 03:09 ./w/p/s
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/s/c
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/p/s/d
drwxrwxr-x   3 news     news         512 Jan 21 03:03 ./w/p/s/m
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/s/m/m
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/s/t
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/s/w
drwxrwxr-x   7 news     news        1024 Jan 21 03:07 ./w/p/t
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/p/t/I
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/t/a
drwxrwxr-x   3 news     news         512 Jan 21 03:03 ./w/p/t/c
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/t/c/c
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/p/t/p
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/t/t
drwxrwxr-x   2 news     news         512 Jan 21 03:07 ./w/p/v
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/p/w
drwxrwxr-x   8 news     news         512 Jan 21 03:03 ./w/q
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/q/a
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/q/b
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/q/c
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/q/m
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/q/p
drwxrwxr-x   2 news     news         512 Jan 21 03:04 ./w/q/q
drwxrwxr-x   4 news     news         512 Aug 17  2005 ./w/s
drwxrwxr-x   2 news     news         512 Jan 21 03:09 ./w/s/a
drwxrwxr-x   3 news     news         512 Mar 19  2004 ./w/s/m
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/s/m/m
drwxrwxr-x   5 news     news         512 Mar 19  2004 ./w/t
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/t/r
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/t/u
drwxrwxr-x   2 news     news         512 Jan 21 03:02 ./w/t/w
drwxrwxr-x   3 news     news         512 Jan 21 03:03 ./w/u
drwxrwxr-x   2 news     news         512 Jan 21 03:03 ./w/u/c

-----Original Message-----
From: inn-workers-bounce at isc.org [mailto:inn-workers-bounce at isc.org] On
Behalf Of Jeffrey M. Vinocur
Sent: Sunday, January 21, 2007 5:16 PM
To: inn-workers at isc.org
Subject: RE: news reader cannot see articles

On Fri, 19 Jan 2007, Howard Yuen wrote:

> We have been using INND 2.4.1 for awhile now and everything seems to 
> work fine until recently.  We noticed any newgroup we create now 
> cannot be read by newsreader.  The existing newsgroups are working
normally.
> We also checked the incoming articles are indeed still properly stored

> within the articles folder (see below) but the newsreader (Outlook
> Express) seems to have problem retrieving them.  The newsreader just 
> flash a header count of (16) then disappear, and there is no headers 
> or articles retrieved into the newsreader for that newsgroup.

I think the most likely scenario to exhibit the behavior of
unexpectedly-empty groups is a problem of some kind with the overview
database.  I wouldn't normally expect that to only affect newly created
groups, though.

Unless...

I bet you're using tradindexed, and that the problem is that INN is
unable to create new directories in the overview tree.  Check the
ownership and permissions carefully and I'll bet you'll find something.

If you have a large overview tree, you may find it useful to do
something like this:

    find ~news/spool/overview/ -type d | xargs ls -ld

and then scan the results and see if you catch something like the above.

If I had to guess, I'd say that some of the directories are owned by
root instead of news.


-- 
Jeffrey M. Vinocur
jeff at litech.org



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